ACCESS STATEMENT FOR TREVELLA PARK IN NEWQUAY CORNWALL

Welcome to Trevella Park, our aim is to make your holiday as relaxing and enjoyable as possible, nothing is too much trouble if you require any assistance whilst planning your stay or whilst at the park we will be only too pleased to assist

Pre-Arrival:

We cater for tents, touring caravans, motor homes and have static holiday caravans
Our web site is W3C xhtml 1, CSS and WA1 -A compliant
We offer fax, e-mail and have on-line booking
Copy of this access statement is available upon request
Regular bus services to Newquay and surrounding areas, time tables are in your welcome pack
Nearest town is Newquay approx. 2 1/2 miles
Nearest village is Crantock 1 mile 20 min. walk by road or across fields via Crantock beach. Bus service from main entrance
Trevella food hamper service available upon request
Equipment hire available from Truro (will deliver)
Emergency phone numbers available in public phone box
One static caravan available for guest with mobility impairment

Arrival and Car Parking Facilities:

Reception has a medium size parking area, if arriving early guest may park on our over night area (grass) and are able to use the park facilities.
Guest requiring assistance please contact reception

Main Entrance and Reception

Access to the reception is from the tarmac parking area in front and at the side of the reception.
There is level access to the reception entrance
The door is 720mm wide and Side hung
The reception has outside lighting
Assistance provided upon request
There is no loop system
Pen and pad available
Additional keys for accommodations available on request (small refundable deposit required)
Seating not available in reception there is a bench outside
A detailed site map is available from reception

Public Areas - General(Internal)

Tarmac roads service the three static caravan fields, there are speed ramps in use around the main field near the children’s play area.
There are both tarmac and hardcore roads around the three touring and camping fields there are speed ramps in use in high pedestrian areas
The park is situated on sloping fields there are terraced areas in the touring and camping section

Public Areas - WC

There are three toilet blocks in the touring and camping area, all have wcs, hand basins and showers
There is a unisex toilet by the laundry, restaurant and games room area
The disabled toilet facility is in the same complex
The disabled facility is 2.63m x 2.86m in size
The wc has grab rails both sides
There is a low level hand basin with thermostatic mixer and lever tap. Grab rails both sides
Standard level hand basin with thermostatic mixer and lever tap
Low level hand drier
Level entry shower with low level controls and adjustable shower head
Low level coat hangers
Plastic chair
Emergency pull cord accessible from floor
Fire alarm is audible and visual

Restaurant/Dining Room, Bar and Lounges, Take Away

Parking is a tarmac area 20mts from the restaurant
Access to the restaurant, there is a weather board at the entrance door of 110cm high, the door is 80cm wide
Movable tables and chairs. Chairs do not have arm rests (can be moved on request)
Waitress service
Take away served through hatch
Take away delivery service on request
WC available in building opposite restaurant

Laundry

Access to the building is by ramp 1.55meters long double doors 106cms wide
Access to laundry room is on level tiled floor (non-slip) door width 82cm
Four front load washing machines with auto dosing, soap and softener
Four driers two high level two low level
Non adjustable ironing board at standing level

Shop

Tarmac parking area outside shop
Access by ramp, door 80cm wide
The shop is on one level
There is ample room within for large wheel chairs to manoeuvre and turn
The counter is 83cm high
There is no induction loop
Staff will offer assistance if required.

Outdoor Facilites

Outdoor heated swimming pool
Self closing gate with high level catch, assistance offered if required
Rubberised surface surrounding pool
Fishing lakes and nature reserve, fishing dawn to dusk all grass banks with wooden platform swims, the lake area is fenced with one access gate
There is a children’s play area which is unfenced
The surface of the play area is grass with safety mats integrated under play equipment.
There is also an adventure play area which has a gate or stile to enter, assistance required for entry
The surface of the play area is grass with safety mats integrated under play equipment.

Caravans, Holiday Homes and Twin Units

Static caravans are spaciously situated around the edges of three fields, with ample space between them.
The central area of the caravan fields are for recreational use only and not for parking
All caravans have between one and four steps to the main entrance
Caravans with two or more steps have a hand rail
Each comprises of between 2 or 3 bedrooms sleeping 6 to 8 guests, wc, shower, hand basin, kitchen and lounge
Each caravan has electric fire, refrigerator, full cooker, microwave oven, remote control colour television, cooking utensils crockery, pillows
Linen hire available
Parking by side of caravan (grass)
A selection of holiday caravans allow dogs (please specify on booking)
We Have one holiday caravan for disable use , ramp access, sliding internal doors, wide corridor, lever taps and a step in shower

Touring Facilites (Holiday Parks)

The touring and camping area covers three slightly sloping fields with some pitches terraced.
We cater for tents, touring caravans and motorhomes, our pitches are grass with some hardstandings we have a range of pitches standard, electric and all service.
Pitches are allocated on booking and staff are happy to advise on the location and suitability for your requirements on enquiry
Parking on the grass beside your tent or caravan is allowed
The touring and camping is serviced by three toilet blocks two with level entry and one with step access (15cm high)
Each has hand basins, WCs ,shower and washing up sinks
There are numerous water points, chemical toilet disposal points, recycling points, waste rubbish points, and fire points sited around the park.
Assistance is available on request.

Grounds and Gardens

Located in beautiful parkland surroundings, close to Newquay`s beaches and a short walk from the fabulous Crantock beach.
Trevella is 26 acres in size, Cornish hedgerows divide the park into 6 gently sloping fields, there are floral displays in and around the park the reception, shop, restaurant, laundry are located in the main holiday home field as is the swimming pool.
The lake and nature reserve is located at the lower end of the park parking facilities are limited and on grass.

Additional Information

Mobile telephone coverage is good in this area, There is also a public telephone provided

Contact Information

Address: Trevella Park, Crantock, Newquay. Cornwall, TR8 5EW
Telephone: 01637 830308
Fax: 01637 830155
Email: holidays@trevella.co.uk
Website: www.trevella.co.uk
Hours of operation: 8:00am to 7:00pm from Easter - end of October. 8:00am - 9:00pm peak season 2nd week of July to end August.
Emergency number: 01637 830308
Local equipment hire companies: Tremorvah 01782 324340
Local public transport numbers: Western Greyhound 01637 871871 Trevaline 0871 2002233
Local accessible taxi numbers: Yellow Cab 01637 871000