Trevella customer comments
These are genuine reviews from our online survey in November 2012 and from our Trip Advisor page, to read more visit our Facebook page or go to Trip Advisor
We camped at Trevella in June, it is great for local walks and Crantock beach is just down the road, the pitch was a good size and in good condition.
It has a small café on site and a small shop, I think they could be doing with somewhere that serves food in the evenings though.
We love camping but the one thing we find can be a bit hit and miss on some sites are the toilet/showers (some are just gross) , well not at Trevella, they were always clean and we saw the cleaners going in to them throughout the day (nice to know you don’t have to dread going to a dirty loo).
The showers were always warm too.
The staff were nice and polite and made us feel welcome.
We will stay here again as we really enjoyed it.
Stayed June 2013
Me and my partner booked online to stay at Trevella for 1 week over the may bank holiday, this was a quick easy process however we made the mistake of firstly booking a caravan pitch instead of one for a tent! Fortunately for us we recognised this mistake and Trevella helped us correct this and refunded the money we had paid for the caravan pitch.
On arrival to the holiday park we were greeted at reception and given a brief explanation on where to find our pitch along with a map of the park. We struggled at first to locate the pitch as the pitches were not numbered, after asking some nearby campers their pitch number we found our spot and began to set up camp. it may be helpful if Trevella put small wooden numbers into all the pitches to just make it that bit smoother when finding pitch.
We were located a few metres from the playpark and within walking distance of the fishing lake. The toilet facilities were close enough to us to be convient and were cleaned regularly. I never had a cold shower but I did use the bigger shower rooms whereas my partner used the smaller showers located in the toilet block and said he had a few cold ones. I told him to use the bigger showers that were connected with the laundrette and he never complained of a cold shower again.
The overall presentation of the park was lovely and everyone nearby to our pitch was very friendly and welcoming. During our stay there were lots of children playing and they all seemed to make friends very easily, playing on the play park and swimming together.
The holiday park is a few minutes drive to the beautiful Crantock Beach and a short walk, we did not do the walk down but saw a few families that did and the walk didn’t seem to take them too long and saved on the car park fees which were £3 when we stayed, unless you were a national trust member then it was free! Note to campers if you intend to drive a lot during your stay at Newquay bring lots of change because car parking charges are everywhere. The beach is very long with lifeguards patrolling and wetsuit body and surf board hire as well as surf lessons.
Newquay Town is a 5 minute drive away and there is also a bus service that runs regularly from the very front of the park, making it easy to get about. There were lots of places to grab something quick to eat and we had some gorgeous pasties from a little pasty shop tucked away. If you love surfing/bodyboarding you will not be disappointed with the beaches or shops selling all you need at reasonable prices.
We managed to do a deep sea fishing trip, go- karting, visited the adrenaline quarry to do a 50 ft zip-wire and did plenty of bodyboarding during our stay. I absolutely loved cornwall and the Trevella holiday park and would recommend it to couples and families, a great week and already looking to re-book for August!
Stayed May 2013
We recently spent a long weekend at Trevella in a static caravan with two young children. At first I have to admit that I was a little apprehensive that “camping” wouldn’t be for us, however my suspicions were laid to rest the second we arrived at Trevella. Our caravan was beautifully clean and well equipped with plenty of room and storage for the four of us. The peace and tranquillity at Trevella is immediately apparent but was isn’t is the extensive grounds – take a wonder to explore them! The location (5 mins from Newquay) was perfect for us for day trips to the zoo and aquarium. We’ll defiantly be back but might try “roughing it” in a ready or safari tent next time and getting a little bit more al fresco!
Stayed June 2013
Stayed here in one of the safari tents in June/July 2013 and we had a fantastic time. It was our first real holiday with our toddler (we haven’t been brave enough to get our own tent out yet so thought glamping would be a good start) and all 3 of us had the time of our lives.
The site is spotless and very welcoming. Huge credit to the groundkeepers – the flower beds and hanging baskets are just stunning.
All staff we met were very polite, pleasant and helpful.
Have seen a couple of reviews were people have complained about the ‘man in the cafe’ being miserable. In my experience he wasn’t miserable – he was extremely overworked. Working the breakfast and evening meal shifts without any help. So that meant all the food prep, taking orders, cooking orders, taking the money, clearing tables, washing up. etc etc. Its an awful lot for one person to do alone. And lets not forget that the cafe offers takeaway as well as sit down meals so even though it may seem quiet in the cafe that doesn’t mean that he does not have a large number of other orders needing attention. The food he served was always first class – no complaints here but please give the guy some assistance!
The safari tent was everything we could have hoped for and the beds were really quite comfie. There was plenty of room within the tent and all necessities were provided.
The toilet blocks were always sparkling clean. We used the family shower rooms and found that the showers could be cold to begin with but they normally warmed up in a matter of time.
We loved the location of the site too and the beach at Crantock is quite simply breathtaking. Luckily, as National Trust members it was free for us to park here too so had a number of ‘free’, fantastic days out here. Site only 5/10 mins from Newquay which was very handy.
Overall we had a fabulous, memorable first family holiday and loved loved loved the safari tents. Will definitely be returning.
Stayed June 2013
We camped here in October 2012. Very welcoming and efficient check in procedure. We were directed to the camping pitches and told that although we had been allocated a pitch we could go wherever we liked as there werent very many other tents.
We chose a pitch at the top of the hill, sheltered by conifers. The pitches are plenty big enough for even the largest of tents, there was still plenty of room to park the car alongside the tent too.
The shower/toilet block was spotlessly clean and well heated ( we did have some chilly mornings!)Lots of hot water too. Be warned though, if you have a pitch close to the block the lights do stay on all night.
Plenty of washing up sinks for cleaning pots and pans.
Small TV block with a dozen or so chairs if you’re missing some home comforts!
There is a small shop on siute which is handy if you run out of any essentials.
The campsite is an ideal base for exploring the delights Cornwall has to offer
Stayed October 2012
“We went back to Travella this week after our last trip nine years ago. We had very fond memories of the place but were NOT disappointed. The caravans were lovely and clean and smelling fresh and even though it was very chilly outside, the heaters kept us lovely and warm. The staff were still as pleasant and helpful as we remembered and the facilities quiet but more than sufficient; everything we needed for a family holiday. We have all said we will definitely be going back next year!”
“We used to stay here several years ago using our own tourer but then moved on to another area. Well last year we returned and enjoyed it so much we opted to leave a tourer here in storage. Having just returned from a weeks stay over easter we cannot wait to go back later this month. the park has the same friendly atmosphere as before, the staff are very friendly and put on a great easter egg hunt which pleased my kids. they even managed to come first and second in the easter colouring competetion!!”
“Excellent,friendly very welcoming. Beautiful surroundings and idealy situated.”
“Nice relaxing break on very welcoming site.”
“Really enjoy every year we have been to trevella, kids never want to leave. staff are very friendly, park is well looked after, recomended to friends.”
“Overall, a lovely experience, which is what brings us back year after year!”
“We love Trevella. It’s beautiful, clean and made for families.”
“It was great fun, kids really enjoyed it, especially the park and swimming pool and the park is in an ideal position so close to Crantock beach, my daughter’s favourite beach!”
“Really enjoyed it, we have stayed for the last 4/5 years and plan to return. We have also stayed in the static caravans for the weekend at least once a year and recommended friends who have stayed also.”
“This was our 7th year of visiting Trevella Park and we enjoy our stay each time as much or if not more than the previous visit.”
“Amazing and long lasting lovely memories.”
“We have enjoyed Trevella park on many occasions, both as a tourer and in a static home. Trevella always offers us the relaxed break that we require. It is also a great base for visiting friends and family who live in Cornwall.”
“Brilliant, best campsite I have found in Newquay.”
“I’ve been coming to Trevella for over 20 years. I think that says it all.”
“Loved it! Love the area, the people, the pubs & beach…. Why go abroad??”
“As always, the staff are friendly and welcoming, the site is spotlessly clean and I never want to go home. I have been visiting Cornwall since I was a child and now as an adult I have been visiting Trevella specifically for the last 15 years. Would love to own a holiday home one day!”
“We love it, Thats why we book year after year.”
“We have been coming to Trevella for 4 years now and it exceeds expectation on every level.”
“Peaceful even though camp was full and plenty to see and do.”
“Excellent holiday experience. one of our best holidays.”
“Absolutely lovely camp wouldn’t go anywhere eles we love it at Trevella love everything about it.”
† Source: Online Questionnaire, November 2012